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Q.
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What does it mean when I get "Netscape was unable to locate the server:
www.domain.com"?
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A.
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If you are getting the following message: 
DON'T WORRY. This is a standard message that Netscape displays when it can not
connect to the site you selected.
A DNS error is reported when your computer cannot establish a connection with a remote
server. In other words, when you are not able to connect to an address you are trying to
connect to. There are a number of factors that could cause this:
- Busy: The server you are trying to connect to could be busy. Depending on what
time of day you are trying to connect at, the page you are trying to access may be
overloaded (too many people wanting to view the page at the same time). Try back at a
later time (like 3 in the morning !) Often, popular sites, like Netscape and the web
counter homepage, will experience this.
- Server Down: The server you are trying to connect to could be down. It happens to
the best of us. Try back later !
- Incorrect Address: You may have type in an incorrect address (URL). Check the
address and try again.
- InterNIC: Sometimes, the InterNIC, the people responsible for keeping a database
of all the domain names on the Internet will go down. If one of their root servers goes
down, LOTS of people will be stuck and will keep getting DNS errors. All you can do at
this point is wait (after you have tried the above hints)
- Routers Down: The Internet is made up of millions of connections hooked up by a
vast, multinational network. Routers are the devices that help connect your computer with
others located all over the world. If one of them has a problem, you will not be able to
go anywhere. All you can do is try back later. The routers are usually diagnosed and fixed
very soon. We are constantly checking for malfunctioning routers here at Venner
Computer Services.
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