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Q.
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Netscape sometimes gives general protection faults (GPFs). What should I try?
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A.
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Microsoft Windows is, unfortunately, prone to a wide varity of glitches and other assorted
high wierdness. Sometimes you may get errors called General Protection Faults, or gpf for
short. These errors are generic, and usually do not give much useful information.
Here is a list of things to try if you are seeing strange problems when you run Netscape:
Edit your CONFIG.SYS file to have:
FILES=40
BUFFERS=40
STACKS=9,256
SHELL=C:\DOS\COMMAND.COM C:\DOS\ /P /E:2048
You might need to update the Windows video driver for your video card. To test whether
this is the case, change back to the Windows standard VGA display mode (by running SETUP
from the Windows directory and changing the display option to VGA), then running Netscape
for a while to see if you still run into problems. If the problem now goes away, then
contact your video card company for updates to your video driver software. Problems have
definately been seen with older Cirrus Logic and ATI Mach 32 / Mach 64 video drivers.
Conficts can also occur with program that Windows loads when it starts up. Check the
"LOAD=" and "RUN=" lines of your WIN.INI file, and remove any of these
lines which automatically start up program your don't really need to have running such as
screen savers and antivirus programs.
You may also want to check your CONFIG.SYS and AUTOEXEC.BAT files for unneccessary
programs. If you find any, try temporarily removing them.
Finally, if you are using the 16-bit version of Netscape, edit your NETSCAPE.INI file and
change the "Use Asynch DNS" line to "No". This sometimes works good
voodoo. If you do this, make sure you set "Max Connections" to "1".
Both of these settings are in the "[Network]" section of the NETSCAPE.INI file.
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